After navigating to the product page of the hosting service you wish to order and configure, press the "ORDER NOW" button go to further with your order.
Our infrastructure and dedicated servers are located in the capital city of Bulgaria, in downtown Sofia, at the heart of the European Union.
We host our dedicated servers in Telepoint, a Tier 3+ Carrier Neutral Data Center.
Yes, we own all our networking and servers hardware, enabling us to maintain full control and high privacy standards. We do not rent equipment from other hosting providers.
No, all our dedicated servers are located in Europe.
Yes, we provide live on-site technical support and our IT experts are available 24/7/365 by live chat, telephone, email and ticket support system.
At the moment we only provide support in English. We can use the live-chat in-app translation tool for other languages.
No, the live-chat is only for sales and emergency requests. The fastest way to solve your issue is through ticket support.
Our average turn-around time for support tickets is 20 minutes.
Yes, we provide free support services regarding the online status of your server and web applications but that does not include advanced customization requests. You would need to purchase a management hosting service for that type of work.
You can check out what we offer on our managed hosting services page and our package prices can be found on the order page of each hosting service.
Delivery times may vary according to stock and server configuration, but we usually provision, secure and deliver a server within 3-24 hours from payment.
There is no setup fee for any of our dedicated servers or hosting solutions.
Yes, migration specialists will take care of the data and website migration for our customers, as long as current software is used for hosting. Please check our support services page for more details regarding migration.
No, all server details will be delivered to the email address used when the account was registered. In order to change the delivery email address, you will need to change the registered email address prior to server delivery.
Your server will be provisioned, secured, and typically delivered within 3-24 hours from payment, regardless of the day of the week, even on weekends.
Yes, as a normal part of today’s communication system, our customers can host or use VoIP services on our dedicated servers.
Yes, your privacy is very important to us, and we allow our customers to host or use VPN services on our infrastructure.
Yes, you can easily install or use IPTV services on our infrastructure. Additionally, we provide dedicated Video Streaming Services out of the box.
Yes, our high performance Dell dedicated servers and network infrastructure are perfect for hosting dedicated game servers without any server delay or lag.
Yes, part of our Windows servers initial provisioning involves the activation and testing of the Remote Desktop Protocol for customer usage.
You can check our Looking Glass page, which also includes a test IP.
Yes, besides IP4v addresses, each of our servers also has a dedicated /64 IPv6 subnet.
Every dedicated server and hosting solution is fully protected against Level 3, 4 and 7 DDoS Attacks using our in-built DDoS Attack and Intrusion Prevention Solution.
Yes, our customers can announce their own IP ranges on our dedicated servers and hosting solutions. There is no setup fee, as long as all IP ranges are in the same vlan.
Unfortunately no, but we can help set up the bgp session on your server for a one-time fee of 100 EUR plus the bgp fees.
Yes, if you have your own IP space, we can provide BGP sessions. There is a one-time fee of 150 Euro and 50 Euro per month.
We offer 4 billing terms for our hosting solutions: Monthly, Quarterly (3 months), Semi-Annually (6 months) and Yearly (12 months).
No, we do not have any free dedicated server plan but we are always looking for business opportunities. If you think you have a proposition that could be interesting for us, open a ticket with our sales department.
Once in a while, we run promotional campaigns for certain products where we give out discount codes. Please follow us on social media to catch the latest promotions or discount codes.
Our current payment options are: Credit Card, PayPal, BitCoin, PaySafeCard, PerfectMoney, Wire Transfer, Bank Transfer, Altcoins via Conify, SEPA Direct Debit, ecoPayz, Neosurf, MINT Prepaid, MolPoints, Qiwi and other options.
Unfortunately, we do not accept payments from unverified PayPal accounts.
Yes, customers can add funds to their account balance and pay invoices from there. Our system is designed so they can manage or automate all payments.
We offer a 3 days money back guarantee, no questions asked, in case our services are not what are you looking for.
You can go to this page and recover your password.
You need to contact our technical department via live chat or the contact form on our website and describe your situation and one of our operators will assist you.
Yes, when logged in go to your profile page and change the email address associated with your account.
No, we do not allow customers to change their username.
Yes, please open a ticket with our technical department and ask for the deletion of your account.
Our support team is ready to answer any question you might have 24/7/365 by live chat, telephone, email and ticket support system.